Return Application

UPDATED : 21/11/2018 04.29 AM

For Yoins registered users, we provide after-sale service within 30 days after delivery for RETURNABLE ITEMS. ( Please refer [RETURN CONDITIONS] )

Please apply after-sale service when you need to return, exchange or you have any product problems in the account center as the following guideline.

① Click on “ After Services” button.


② Choose "Your Topic",

Enter the detail description,

Upload photos,

Click the "Submit" button.

Note: The photo to show the problems should be distinct to see the problem. It will help us provide a suitable solution for you and improve our service and quality.

③ When you applying after-sale request, please follow our guideline to upload the corresponding information and photos. We will process it within 1-2 working days.

If have any questions, please feel free to contact our customer service.

Here are the service entrances: Messenger / Live chat / Email / Call us(00852-21364966).


For after-sale and other questions.


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