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Why do i need to provide the external label, tracking code or receipt of the return package?

UPDATED : 04/05/2020 12.27 AM

Considering the time of return, we will issue the refund or exchange the items (Value less than US$100) for the most credit customers in priority. The external label, tracking code or receipt can help us keep following up the case and track the parcel.


If have any questions, please feel free to contact our customer service.

Here are the service entrances: Messenger / Live chat / Email / Call us(001-3235701860).

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